We have a better understanding of how the procurement process works

Crummock (Scotland) Ltd

MIDLOTHIAN-based Crummock (Scotland) Ltd, a Civil Engineering and Surfacing Company established for more than 20 years, attended the ‘Submission Possible’ course for experienced bidders. Marketing and Business Development Manager David Duncan says the firm - known for its innovative approach, high standards and attention to detail – has since won more tenders.

 “We were already experienced in writing and submitting tenders before taking part in the training, but there is always the thought, at the back of your mind: ‘Are we missing something?’ We went along to see if we could pick up some new ideas and, to be honest, I think we did.

 “The people involved in writing our tenders are experienced in completing them. However since the ‘Submission Possible’ workshops, we have reaffirmed our best practice and introduced some new procedures such as peer reviewing. We now ensure that no tender document is sent out before at least one other competent person has reviewed it.

 “We do have a better understanding of how the procurement process works thanks to the training. Hearing how to understand the thinking of the people evaluating PQQs and tenders was very helpful. That was worth an enormous amount.”

 Since ‘Submission Possible’ careful reading and re-reading of questions within a tender document is now carried out as standard practice at Crummock (Scotland) Ltd as is taking note of the language used by authorities and reflecting that back to them in applications. The progress of tenders which have been submitted is also monitored much more closely.

 “We are looking at what we have submitted and what we get back, from PQQ to tender, then from tender to award of contract,” explained David. “We weren’t doing that proficiently before. The stage from tender through to contract award is becoming more unpredictable and tends to be down to pricing, but our bids are either first or second – which is better than being fourth or fifth!”